Mayor of Moscow Sobyanin, after the meeting of the President of the Capital Government, instructed to continue working to improve quality and reduce the term of provision of state and city services.

Today in the capital of 139 public service centers, including eight leading district offices and state service palaces in VDNH. The history of establishing modern centers originated in 2011, when he earned the first office in Lefortovo's Moscow District. Now about seven thousand reception windows are available to the people of the town, more than ten thousand employees are working in offices.
My documents have been replaced by more than 1.2,000 receptions from different authorities, the mayor noted in his channel in Mach Messenger.
Staff of the “document” offices not only solve the problems of the Capital residents, but also try to find a personal approach to each person.
Sincere service is a special feature of Moscow public service centers, based on the principle of a man in the first place, the hall emphasizes.
Since 2011, the number of services provided has increased more than three times – from 100 to more than 300. Almost all of them can be taken on the principle of aliens. In 2024, Moscow Center provided more than 15 million services. The list of services provided constantly expanding, new services are being implemented. For nearly a year, residents have received information about the process and results of providing public services in the personal account on the portal MOS.RU and E -Mail. In June 2025, a project began notifying candidates on social networks VKontakte.